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Enterprise

Security and SSO

Enterprise customers often need stronger identity and access controls than a single dashboard login can provide.

Enterprise customers often need stronger identity and access controls than a single dashboard login can provide.

Current enterprise security themes

ThemeWhat it helps control
SSOCentralized identity through the customer's identity provider
Session managementHow long users stay signed in and when they must re-authenticate
IP allowlistsNetwork locations allowed to access administrative surfaces when enabled
Key restrictionsWhich keys can be used for which teams, projects, or workloads
Audit-friendly boundariesClear ownership for member, key, billing, and policy changes

SSO support in the current product plan

Supported protocols:

ProtocolNotes
SAML 2.0supports major enterprise IdPs such as Azure AD, Okta, and OneLogin
OIDCstandard OpenID Connect-based SSO

Typical configuration inputs

InputNotes
SSO statusEnable, disable, or roll out gradually
ProtocolChoose saml or oidc based on your identity provider
IdP URLIdentity provider login or metadata URL
Entity ID or Client IDDepends on the selected protocol
X.509 certificateNeeded for SAML flows
Admin ownerPerson responsible for testing and rollback

Business rules

  • SSO configuration is an admin-level control
  • password login may remain available unless the organization enforces SSO-only access
  • SSO rollout should include a test connection step before enforcement
  • keep at least one clearly owned admin recovery path during rollout

Rollout sequence

  1. Confirm protocol and identity provider metadata.
  2. Configure SSO for a test group or controlled admin set.
  3. Test login, logout, session timeout, and failed-login behavior.
  4. Confirm the fallback login policy before enforcement.
  5. Communicate the enforcement date and support path to users.
  6. Enable stronger enforcement only after the test path succeeds.

Session controls

Enterprise environments commonly need:

  • session timeout policies
  • forced re-authentication
  • optional single-session enforcement

Customer checklist

Before rollout, confirm the protocol, IdP metadata, administrator ownership, fallback login policy, and test plan.

Common mistakes

MistakeRisk
Enforcing SSO before testing admin loginOrganization owners can lock themselves out
Forgetting a rollback or recovery ownerSupport cannot quickly identify who can approve changes
Treating SSO as API key securityDashboard login and API key custody are different controls
Leaving old keys after identity changesFormer users or systems may still have working credentials

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